This page explains how you can request the deletion of personal data processed by DENTSOFT TEKNOLOJİ YAZILIM VE DANIŞMANLIK HİZMETLERİ A.Ş. ("DentSoft"), in particular data obtained through the WhatsApp, Instagram and Facebook (Meta platforms) integration.
A clinic that has connected its account to DentSoft can remove the integration at any time in one of the following ways:
When the connection is removed, the access tokens in DentSoft are deleted and no new data is received from Meta. If you also want the messages and account information stored during the integration to be deleted, follow the request steps below.
If you have messaged a clinic via WhatsApp, Instagram or Facebook, that clinic is the data controller for this correspondence. You can send your deletion request directly to the clinic or apply to DentSoft using the steps below. Requests received by DentSoft are handled together with the relevant clinic.
Send your request by email to [email protected] with the subject "Data Deletion Request". Include the following information in your email:
You may be asked for additional information to verify your identity.
Your request is completed within 30 days at the latest after identity verification, and you are notified of the result by email. The deletion covers message contents, delivery statuses, account IDs and access tokens obtained through the Meta integration.
Records that must be retained for a certain period by law (for example health and invoice records) are kept until that period expires, are processed only when strictly necessary during that time, and are deleted at the end of the period.
DENTSOFT TEKNOLOJİ YAZILIM VE DANIŞMANLIK HİZMETLERİ A.Ş.
Address:
Flora Residence, Küçükbakkalköy Mahallesi,
Vedat Günyol Caddesi, Defne Sk No: 1,
Floor: 20, D:2001, 34750 Ataşehir / İstanbul
E-mail: [email protected]
For detailed information on how your personal data is processed: Privacy Policy